What you are looking at is the Snow Joe 24V-SS13-MAX. The detail that follows applies to this one and not to the category.
Snow Joe 24-Volt* IONMAX Cordless Snow Shovel Bundle | W/ 4.0-Ah Battery, Charger, Battery Holder, and Cover is a battery charger, the unit that brings a cordless platform pack back to full and manages the cell balance while doing it. Pack capacity is 4.0 amp hours. The stock number is 24V-SS13-MAX. It belongs to the 24 volt platform. It is listed under Parts and Accessories. The identifier that matters here is 24V-SS13-MAX. Machine names change between production years and the number does not.
On this page
- The Snow Joe 24V-SS13-MAX in practice
- Specification
- Buying, shipping and returns
- Canadian winters and this part
- When this is the fault
- Getting the fitment right
- How to change it
- Reading the listing
- What else to check
- Planning ahead for February
- Thirteen pounds, thirty minutes, and a place to put the battery
- Compact enough for a genuinely tight garage
- Full specification
- Thirty minutes is the figure to plan around
- Why a 13 pound tool gets used more than a 14 pound one
- Using the battery organisers properly
- How this fits against the other 13 inch shovels
- Frequently asked
The Snow Joe 24V-SS13-MAX in practice
Keep the original charger. Generic units rarely manage cells the same way. Most cordless disappointment traces back to charging habits rather than to the machine.
It is a Snow Joe item. The stock number is 24V-SS13-MAX. It belongs to the 24 volt platform. It is listed under Parts and Accessories. The figure is $418.14, quoted the way every price on this site is quoted, in Canadian dollars.

Specification
| Detail | Value |
|---|---|
| Stock number | 24V-SS13-MAX |
| Brand | Snow Joe |
| Platform | 24 V |
| Pack capacity | 4.0 Ah |
| Category | Parts and Accessories |
| Price | $418.14 CAD |
| Ships | Canada wide |
At $418.14 Canadian, this sits where you would expect for the class. October is the quiet month for this. February is not, and freight times show it.
Buying, shipping and returns
At $418.14 Canadian, this sits where you would expect for the class. Parcel delivery on small components, free freight once the order passes $999. shipping and delivery has the detail.
Our terms on returns are plainer than most and they are on returns and refunds. What is covered and what is treated as wear is set out on the warranty policy.
Use the contact page if you want a second opinion before ordering. Consumer rights when buying the Snow Joe 24V-SS13-MAX in Canada, above any retailer policy, are set out by Consumer Protection Ontario.
Canadian winters and this part
Canada is not one snow market. In the Ontario and Quebec corridor the pattern is moderate depth with the plow ridge as the deciding factor. The parts everybody wants in February are the parts that are slowest to arrive in February.
Freight across the country slows once the first storms arrive, so autumn is when a spare actually reaches you quickly. Thirty year normals for your own station are published free by Environment and Climate Change Canada.
best snow blowers in Canada sorts picks by snowfall band and snow blower prices in Canada sets out what each class costs in Canadian dollars.
When this is the fault
Components in this family announce themselves fairly consistently. Any of the following is worth acting on before the next storm.
- a pack that will no longer accept charge
- charge times noticeably longer than when new
- the charger running unusually hot
- indicator behaviour that does not match the manual
- a damaged cord or bent connector pins
They fail from heat rather than from cycles. A spare bought before the season is a spare, and a spare bought during one is an emergency.
Getting the fitment right
Two components can look identical on a bench and take different fitments, so the 24V-SS13-MAX reference is the safe way to buy. The same machine model frequently ships with different components across production years.
Match the charger to the platform voltage exactly. Charge both packs before a forecast rather than the night of the storm.
the snow blower repair guide works through the common faults in order of likelihood, which usually shortens the diagnosis. Fitment questions get answered the same business day, which is faster than a wrong part takes to arrive.
How to change it
Disconnect the spark plug lead before anything else. It costs five seconds and removes the whole category of accident. Lay the fasteners out in the order they came off. Outdoor power equipment uses more thread sizes in one assembly than people expect.
Charge indoors at room temperature. Charging a pack straight from a cold garage is a quiet way to lose capacity. Keep the old part until the machine has run properly under load.
Clear blockages with the tool, never with a glove, and never with the engine merely idling. The same rule applies whenever the auger housing is open.
Reading the listing
Note the descriptors: ionmax, shovel, bundle, battery, charger, holder, cover. They are not decorative. Where a name carries a size, that size is exact rather than nominal.
This line is 24V-SS13-MAX. The 24 volt figure refers to the platform, not to a household supply. The 4.0 amp hour figure is pack capacity, which is what sets runtime. Get that right and the rest of the order takes care of itself.
What else to check
Since the assembly is open, spend five minutes on what sits next to it. Add the pack contacts to the same inspection. It is worth a minute on the connectors for corrosion.
None of those are expensive, and snow blower parts has them by number. the maintenance checklist sets out the seasonal order to work through them in, and the snow blower repair guide covers what to do when one of them turns out to be the real fault.
Planning ahead for February
Anyone who has stood in a storm with a broken machine buys spares the following autumn. Everyone else learns the same way. The four to buy are the belt, the shear pins, the paddles and the scraper bar. Nothing else fails often enough to stock.
Those parts live on snow blower parts, and the maintenance checklist says when to check each of them. Late summer through October is when choice is widest across the whole catalogue. Store it off a bare concrete floor. Concrete wicks moisture and rusts steel from the underside where nobody looks.
There is no mystery to the Snow Joe 24V-SS13-MAX. It is a mechanical device with a short list of wear parts, and the households that never lose a winter to one are simply the households that did the autumn checks.
A note on comparisons. Any cordless snow shovel can be made to look good on a specification sheet. Judge the Snow Joe 24V-SS13-MAX on the parts you can get for it and on how it behaves in wet snow, because those are the two things that decide whether you keep it.
Thirteen pounds, thirty minutes, and a place to put the battery
This is Snow Joe’s 13 inch IONMAX cordless shovel supplied as the MAX bundle: the tool, a 4.0Ah battery, a charger, battery storage organisers and a protective cover. It clears 13 inches wide by 6 inches deep, moves up to 300 pounds of snow a minute from a 400 watt motor, and throws it up to 20 feet.
Two numbers here are more useful than the rest. It weighs 13 pounds, the lightest of the 13 inch shovels we stock. And Snow Joe quote up to 30 continuous minutes of runtime from the 4.0Ah pack, recharging in about one hour fifty. Thirty minutes of continuous clearing is a great deal more than most people spend on a path and steps, so for the majority of households this is a single battery tool with charge to spare.
Compact enough for a genuinely tight garage
Snow Joe publish the dimensions, which is rare and useful: 25 inches high by 14.5 long by 14 wide. That is a footprint smaller than a kitchen bin. If your storage problem is a garage already holding two cars, a bike rack and a freezer, this is the specification that decides whether the tool has a home or lives in the way all winter.
Full specification
- 400W motor on the 24V IONMAX system
- 13 inch clearing width, 6 inch clearing depth
- Two blade high impact paddle auger, throws snow up to 20 feet
- Clears up to 300 pounds of snow per minute
- 4.0Ah battery giving up to 30 continuous minutes, recharging in about 1 hour 50 minutes
- Battery storage organisers and protective cover included
- Scraper blade clears to the surface without damaging it
- Adjustable assist handle, no bending required
- Weighs 13 pounds, measures 25in by 14.5in by 14in
- Battery interchangeable with over 150 IONMAX tools
- 2 year warranty
Thirty minutes is the figure to plan around
Runtime quoted in minutes is more honest than runtime quoted in pounds, because it does not depend on assumptions about snow density. Time yourself clearing your path by hand once, halve it, and you will have a fair idea of whether 30 minutes is generous or tight for your property. For a porch, steps and a front walk it is generous. For anything approaching a driveway you want a wheeled machine from our battery snow blower range, not a bigger shovel.
Why a 13 pound tool gets used more than a 14 pound one
The difference sounds trivial written down and is not, because the weight that matters is the weight at the end of your arm at the end of the job. A pound saved is felt most in the last five minutes, when you are clearing the awkward corner you would otherwise leave. Tools that are easy to pick up get picked up more often, and clearing promptly is the single most effective snow habit there is.
This is the lightest of the 13 inch shovels we stock, and if you are choosing between them on specification alone, that is the tiebreaker.
Using the battery organisers properly
Mount them indoors rather than in an unheated garage. The point of a bracket is not tidiness, it is making the correct habit the easy one: pack comes off the tool, goes on the bracket, gets charged, stays at room temperature. A battery kept warm delivers noticeably more usable capacity than one that has sat overnight at minus fifteen, and that single habit does more for real world runtime than any specification on the box.
How this fits against the other 13 inch shovels
We stock four variations on this tool and they are easy to confuse. This is the lightest at 13 pounds and is the one that quotes runtime in minutes rather than pounds, which makes it the easiest to plan around. One sibling ships with a larger 5.0Ah battery for longer sessions. One adds wall brackets. One adds a car scraper and a third year of warranty at a lower price.
The clearing performance is the same across all of them: 13 inches by 6 inches, 300 pounds a minute, a 20 foot throw. Choose on battery size, bundled extras and price, not on expecting one to clear faster than another, because none of them will.
If you are comparing the Snow Joe 24V-SS13-MAX against a sibling model, the specification above is where the real difference shows.
Ordering the Snow Joe 24V-SS13-MAX in autumn rather than mid storm is the single biggest factor in how quickly it reaches you.
Keep the paperwork that comes with the Snow Joe 24V-SS13-MAX. Warranty claims go faster when the purchase date is to hand.
The Snow Joe 24V-SS13-MAX is stocked and shipped from within Canada, so there is no border charge at the door.
Nothing on this page is generic advice. It describes the Snow Joe 24V-SS13-MAX as actually supplied.
Everything on this page refers to the Snow Joe 24V-SS13-MAX specifically, not to the range it sits in.
Frequently asked
What else should I check while it is apart?
Whatever the component touches. Bearings, seals, fasteners and belts are cheap while the assembly is open and expensive once it is closed.
How long should it last?
A charger kept in the house effectively lasts as long as the platform does.
What tools will I need?
Ordinary metric spanners and sockets cover most of this job, plus a torque wrench if the manual specifies a figure. Nothing here needs a special tool.
Can I return it if it turns out to be wrong?
Yes, if it is unfitted and in its original packaging. The window and the freight rules are on the returns page.
How do I know this fits my machine?
Order by stock number 24V-SS13-MAX. The same model frequently ships with different components across production years, so the stamped number is the only reliable identifier.
Can I fit it myself?
In most cases yes. Charge both packs before a forecast rather than the night of the storm. Work with the plug lead pulled on a petrol machine and the pack out on a cordless one.





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